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How to manage and organize contacts in Cryptio

After importing your transaction data, the next step is organizing your contacts. This turns long blockchain addresses into recognizable names, making it easier to review transactions, generate reports, and prepare for labeling.

Understanding the Contacts System

The Contacts page shows:

  • All counterparties you transact with

  • Their incoming and outgoing transaction flows

  • Direct links to all transactions for each contact

Click the number in the Transactions column to see every transaction linked to that contact.

Three Ways to Identify Contacts

1. Bulk Import via CSV

Best for: Large contact lists or migrating from another system

Steps:

  1. Go to the Contacts page → Import from CSV

  2. Download and fill in Cryptio's CSV template

  3. Add contact names, wallet addresses, and optional notes

  4. Upload your completed CSV

Pro Tips:

  • Test with a small batch first

  • Use consistent naming (e.g., “Exchange - Coinbase”)

  • Keep a backup copy of your contacts

2. Unidentified Counterparties

Best for: Reviewing and naming unknown addresses

Steps:

  1. Navigate to BusinessUnidentified Counterparties

    You can also download an Unidentified Counterparties report from the Reports module, and use this for your Contacts CSV.

  2. Type a name for an address and confirm

  3. For bulk updates, generate a CSV report, fill it in, and re-upload via Method 1

Features: Search, filter, sort by volume/value, and export unidentified addresses

3. From the Transactions Page

Best for: Quick fixes while reviewing transactions

Steps:

  1. Open the Transactions page

  2. Click an unidentified address

  3. Enter a name and click Create contact (or assign to an existing one)

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Advanced Contact Management

Multi-Address Grouping

You can group multiple addresses under one contact.

Example: Combine all employee wallets under Employees instead of creating separate contacts.

Steps:

  1. Select an unidentified address

  2. Assign it to an existing contact instead of creating a new one

Maintenance Best Practices

  • Monthly: Review new unidentified addresses, update business partner details

  • Quarterly: Reassess contact groups, audit high-volume contacts

  • Use consistent naming conventions (e.g., “Vendor - AWS”)

  • Archive inactive contacts to keep data clean

Troubleshooting

Import Issues

  • CSV errors → Check headers and formatting

  • Duplicate contacts → Merge manually

  • Incomplete addresses → Verify full string is included

Identification Issues

  • Address variations → Check for different formats (with/without prefixes)

  • Conflicts from integrations → Review logs and resolve manually

Phase 1: Setup

  • Export contacts → Map to CSV template → Import in small batches → Verify updates

Phase 2: Clean Up Unknowns

  • Sort by largest transaction value → Name top addresses manually → Generate report for the rest

Phase 3: Ongoing Maintenance

  • Regularly review new addresses

  • Update internal transfers and key counterparties

  • Document processes for team consistency